PRESS
CONTACT:
COMPANY CONTACT:
Belinda Banks
S&S Public Relations Coverall Cleaning Concepts
908-685-2300
561-922-2690
belinda@sspr.com
marcik@coverall.com
DELZOPPO
‘CLEANS UP’ WITH COVERALL CLEANING CONCEPTS
Successful
Cleveland-Area Franchise Owner Aims to Become System’s Top Earner
WILLOUGHBY, OH – (November 28, 2006) – After
25 years in the cleaning business, Sam Delzoppo
became a Coverall Cleaning Concepts Franchise Owner at the urging of some
friends. “They have always bugged me to start my own business,” he says. “I
looked at a couple of other cleaning franchises and decided on Coverall in part
because it fit the geographic areas I wanted to target.”
That decision turned out to be a good one for other
reasons as well. The $3,000-a-month (gross revenue) franchise package that Delzoppo bought in November 2002 has already grown to
$24,000 a month. He continues to focus on building his business volume and
finding good employees to service his customers, saying he intends to become
Coverall’s highest-volume Franchise Owner.
“I’m willing to do what is necessary to reach $100,000 a
month if that’s possible,” says Delzoppo, 47. “The market is there, and the
system gives me the tools I need to be successful.”
Delzoppo’s extensive background in
the cleaning business has contributed to his success. Before joining the
Coverall Cleaning Concepts family, he served as Area Director for Building
Services at the Cleveland Clinic, Director for Housekeeping, Transportation and
Patient-Care Services at
Among Delzoppo’s clients are commercial properties, office
buildings, salons, a hospital and a police station. He opens each account
himself, assessing its equipment, supplies and labor needs before turning it
over to his staff. He also makes sure that all equipment and supplies are on
site when his people arrive, speeding their work by eliminating the need to unload
and reload at each stop.
Delzoppo’s formula for success has
been to “find good people, give them good pay and benefits, train them right
and always have a Plan B in your side pocket, because sometimes things just
don’t go right.”
Delzoppo finds potential employees through
word of mouth and monthly ads in a local newspaper. He also serves on several
chamber of commerce boards, which affords him ample opportunity for networking.
He currently has 12 employees.
His retention strategy includes a combination of health
insurance and performance bonuses. For
instance, he offers $25 for six months of perfect attendance and $50 if an
account is in good standing and the client is happy. He is also developing a
patient-satisfaction bonus for his account at
Coverall Cleaning Concepts’ Franchise Owners provide
cleaning services 24 hours a day, 365 days a year. Service offerings include
routine cleaning as well as a menu of specialized and premium services
including hard floor care, carpet cleaning, window/blind cleaning, restroom
sanitation, ceiling and wall cleaning, and fire/flood restoration. All
technicians meet
Coverall
Cleaning Concepts is one of the world’s leading commercial cleaning franchising
companies, servicing nearly 45,000 customers in over 90 metropolitan cities.
Coverall’s extraordinary growth is attributed to its system-wide network of
regional support centers, franchise owners and support staff that are dedicated
to serving the needs of its customers. Small and large office buildings,
industrial complexes, medical facilities, banks, department stores, and
corporate headquarters are among the many types of accounts Coverall
services. When it comes to value, quality and responsiveness, Coverall
Cleaning Concepts is the company facility managers have trusted for more than
20 years. For more information about Coverall Cleaning Concepts,
please visit www.coverall.com.
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