24-Hour Customer Service
24-Hour Customer Service is the driving force that keeps Coverall customers satisfied and our retention strong. We have several ways to keep in touch, each individually suited to meet your specific business needs:
Mobile Wireless System
Our hand-held wireless system allows our inspectors to input your requests and information in real time, creating a rapid response time.
Customer Service Line
Every Coverall Health-Based Cleaning System® Support Center has a 24-hour, toll-free phone number dedicated to responding to your needs.
Direct Email Contact
Every customer has 24-hour direct access to our Operations Department via email and fax.
Log Book Contact
Each facility is given a personalized log book, through which you can communicate directly with your Franchise Owners and their team on a daily basis.
Customer Contact Report System
You will be periodically contacted by Coverall's quality control department to rate our services and ensure your satisfaction.
There's more than one way to establish a healthy bottom line.
For the same cost or less than your current commercial cleaning company, we can help keep your employees, members or customers healthy.
Or call us at (866) 296-8944
Coverall's service has been extremely reliable; when we come in each day we can see the quality of clean throughout the facility. (more).
EMERGENCY?
If your facility has an outbreak of H1N1, MRSA or other illness, call Coverall immediately at (866) 341-0480. (more)