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3 Types of Franchisor Support you Should Look for

When you become a franchised business owner, you have access to a support system you don’t get anywhere else. Exactly what should that support look like for your business growth and development? It depends on the industry, size of the franchisor and the model of the franchise system. When entering a commercial cleaning franchise, you’ll want a nationally recognized brand behind you every step of the way. In this blog, we break down three ways Coverall supports their franchise owner network and what you should look for while you are vetting multiple franchise opportunities and determining which one is right for you.

A comprehensive franchise support system should offer operational support and have clear structures and procedures in place to help you run your independent business. From accounting services to customer care services, the support your franchisor provides should free you up to focus on the quality of service you deliver.


1.    Training & Development Support

It’s common for people looking to buy into the franchised business model to have very little experience with prior business ownership, specifically in their chosen industry . That’s where training and development support from your franchisor comes in. Commercial cleaning franchisors should provide training on all aspects of the business. At Coverall, In your initial training, you’ll spend 6-8 weeks learning about chemicals, products and equipment recommended for use, as well as how to handle your customers. Coverall also helps with business development on an ongoing basis. You’ll learn how to bid on certain customers, sell and demonstrate special services and work with new products or equipment that is offered. Refresher training should also be offered by your franchisor to account for any new employees being hired to learn about the franchisor’s proven system and services.


2.    Local and National Support

As a franchised business owner, you get the backing of a national brand that people recognize and trust. With this brand recognition comes certain certifications and a set process to follow that add to the validity of your business. In addition to the perks of a nationally recognized brand, your franchisor should offer a local support center that understands your needs and is there to assist you every step of the way. At your Coverall regional support center, you’ll get assistance walking through accounts when bidding a new customer and establishing relationships with new and potential customers. Not to mention the initial training that takes place and ongoing mentorship you can benefit from.


3.    Billing and Collections Support

Coverall supports their franchised business owners with billing and collection services, as well as customer service support for your customers. Instead of dealing with these administrative tasks, you’ll have a dedicated team to handle invoicing, collections, monthly statements and reconciling at the end of the month. This way you can focus on your customers.

Before you make your decision, it’s important that you understand what types of support the franchisor will be providing to you. Whether you have a background in cleaning or running a business, being able to use your franchisor as a resource to help grow your business and guide you along the way will make all the difference. To find out more about commercial cleaning franchise opportunities, call Coverall today.

Posted: 8/12/2019 12:00:00 PM by Stephen Massaro | with 0 comments