Coverall North America, Inc. is proud to announce that Sherry Bell, owner of Top Notch Cleaning LLC, has been named the 2023 Franchise Business Owner of the Year. This prestigious honor recognizes Sherry Bell's exceptional dedication, outstanding business performance, and significant impact within her community.
A Leader in Commercial Cleaning Services
Sherry Bell's journey with Coverall has been marked by consistent growth and a steadfast commitment to excellence. Over the past 14 years, she has transformed her commercial cleaning franchise into a high-performing business, boasting a team of over 90 employees, including five managers, who serve more than 150 satisfied customers. Under her leadership, Top Notch Cleaning LLC has become synonymous with high-quality commercial cleaning services, setting the standard for excellence in the industry.
The Impact of Quality Training and Support
Bell attributes much of her success to the robust training and support provided by Coverall. "It’s an honor to receive this award from Coverall," said Bell. "I am proud of what my dedicated team and I have accomplished. Their hard work and dedication allow us to continue delivering great results for our customers. I am grateful for Coverall’s support, training, and mentorship, which have been instrumental in our success. And I am so proud to have a wonderful group of customers who trust us for their commercial cleaning needs."
Her commitment to ongoing employee training directly correlates with the high levels of customer satisfaction and loyalty that Top Notch Cleaning LLC enjoys. Through positive feedback and monthly surveys, it’s clear that Bell’s focus on excellence has resonated with both her team and her customers. Much of the company's revenue is driven by On-Demand and Preventative Maintenance Cleaning Services, which have become pillars of the business’s success.
What Sets Top Notch Cleaning Apart
Top Notch Cleaning LLC is more than just a commercial cleaning franchise; it's a community of dedicated professionals led by a compassionate and driven leader. Sherry Bell's approach to employee management is as extraordinary as her business’s performance. Her hands-on leadership style, marked by empathy and dedication, fosters an environment of loyalty and respect within her team. This commitment to her employees was best exemplified when she lent her own car to an employee whose vehicle broke down on the way to a job, ensuring that the customer’s needs were met without delay.
Bell’s ability to attract and retain top talent is unmatched, with up to 20 prospective employees inquiring daily about joining her team. This loyalty and pride in working for Top Notch Cleaning LLC are a testament to Bell’s leadership and the supportive culture she has cultivated.
A Legacy of Excellence in the Commercial Cleaning Industry
Sherry Bell's impact in the southern Indiana region and her unwavering commitment to the Coverall brand make her a standout Franchise Business Owner. "Sherry embodies what it means to be a Coverall Franchise Owner," said Shirley Klein, Coverall’s Chief Operations Officer. "Her relentless focus on quality, empathetic leadership, and extraordinary business acumen make her the clear choice for the 2023 Franchise Business Owner of the Year award."
Bell's dedication to maintaining the highest standards of service and her focus on building strong, lasting relationships with both employees and customers are what make her a true leader in the commercial cleaning industry. Her story is a shining example of how a Coverall franchise owner can achieve remarkable success through a combination of hard work, empathy, and an unwavering commitment to excellence.
Bell is just one of the 8,000 independent Franchise Business Owners that Coverall supports to help them achieve their goals as owners of commercial cleaning businesses. To learn more about franchise business ownership, get in touch today.