We sat down with Franchise Business Owner Maria Sandovik, Owner of Blessed Cleaning Solutions (dba Coverall) in South Florida, and learned of Maria’s determination and passion for business ownership and her recognition of the benefits of partnering with a large commercial cleaning franchisor.
Q: You’ve been running your business for over four years. How did you get started?
A: I started looking for a franchise opportunity because I wanted economic freedom and didn’t want to work for anyone. After doing some research, I decided Coverall was the right one for me, so I used my tax return to start my business. It was the best decision I ever made.
Q: How has Coverall helped you become a better Franchise Owner?
A: Without a doubt, Coverall has made me a better business owner because of the training and support that I receive. I can ask my GM and FDC anything regarding my business and they are always available to help.
Q: What were you looking for in a commercial cleaning business?
A: I wanted independence, flexibility and the ability to provide for my family. My Coverall business has delivered on all of the above.
Q: What advice would you give to anyone who is considering franchise business ownership?
A: I love my business, but it is a lot of hard work. In order to achieve your goals, you need to focus on your customers and keep your motivation levels high because there will be good days and bad days. And, most importantly, you can never stop learning and training.
Q: Why did you choose Coverall?
A: I am passionate about being a business owner. What I was looking for was a partner like Coverall to help mentor and guide me along my journey. The Coverall team is dedicated to helping all its Franchise Owners. When I go into the office, I feel very welcome and comfortable.
Q: How do you maintain a good relationship with your customers?
A: You need to be respectful, be consistent in the delivery of your services, and keep the lines of communication open. Some of my clients like texts, and some clients prefer emails. I communicate differently with each client based on what they like.
Coverall supports over 8,000 Franchise Business Owners providing them with the mentorship and guidance they need to manage their own businesses.
To learn more about franchising, download Coverall’s free guide or get in touch to find out how easy it is to start your own business.