With our national accounts program, you can enjoy improved quality and increased performance, with a dedicated account manager at Coverall.
National Accounts
Commercial Cleaning services for all your locations
If you have multiple locations, they can all benefit from a Coverall® clean. As an industry leader with over 40 years of commercial cleaning experience, we can easily extend services to all your sites through our network of over 8,000 Franchise Business Owners.
Being your national partner has its benefits
We are proud to have built relationships with over 50,000 customers in our Coverall Network for over 40 years. As a true partner, we identify your needs and create customized cleaning plans for each space we service. Coverall provides competitive pricing, one contract, an itemized invoice for all locations and consistent quality assurance all from one vendor.
A Trusted Industry Leader
Coverall and its independent Franchise Business Owners have set the gold standard in commercial cleaning for over 40 years.
Strong Coast-to-Coast Coverage
With over 90+ support centers, Coverall can serve each of your locations nationwide with a customized thorough and consistent clean.
Dedicated National Accounts Satisfaction Team
We want to ensure peace of mind for every one of our customers; that is why each customer has a dedicated National Accounts Customer Service Team that works seamlessly with our Franchise Business Owner and local centers to provide the support you need.
Consolidated Billing Programs
Processing invoices and cutting checks can be a hidden cost of doing business. Coverall provides consolidated billing on a single invoice, reducing your back office workload.
Protect your investment with our Preventative Maintenance Cleaning Services
Extend the life of your carpets, flooring and upholstery
The life of your tile floors, carpet and upholstery can be extended through regularly scheduled Preventative Maintenance Cleaning Services. Your national account manager can identify a program to match your budget and business goals. These services are much less expensive than the cost of replacement.
Fresh Thoughts
Staying ahead in the commercial and janitorial cleaning industry means keeping up with the latest innovations, trends and best practices. From cutting-edge cleaning technology to sustainability initiatives and workforce challenges, Coverall’s blog, Fresh Thoughts, explores what’s shaping the future of professional cleaning services.
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National Accounts Program FAQs
What are the features of the Coverall National Accounts Program?
Coverall National Accounts are eligible for special benefits including standardized work specifications and services, a single point of contact for communications and reporting and a specialized care team.
What is the value of the Coverall National Accounts Program?
Enjoy reliable and streamlined service from a professional commercial cleaning program that can help you maintain consistent brand standards and managed outsourced cleaning service. Your business and facilities management team can benefit from having one point of contact to manage, support and respond to the needs of your corporation and your individual locations.
What is your quality assurance plan?
Customer satisfaction is our top priority. Quality assurance, communication and consistent service are important to you and important to us. Our goal is strong long-term relationships between Coverall Franchise Business Owners and their customers. Our National Accounts Program achieves this through your dedicated National Accounts manager. Communication is centrally coordinated and disseminated from a single point of contact, which helps prevent lost messages or miscommunication. Monthly Virtual Check-ins with your local managers, Brand Standards Surveys and our service ticketing system help deliver a constant level of quality according to your specifications. Staying informed of your account is easy through regular management reports delivered directly to your Inbox. For more details about how the National Accounts Program can help you, please contact us.
What will my dedicated National Accounts Manager do?
A Coverall National Accounts Manager is your single point of contact responsible for managing all aspects of the client relationship and ensuring complete and total customer satisfaction. Problem Resolution Plans and a 24-hour Customer Care Line for emergency service are also provided through your National Accounts Manager.
Who qualifies as a National Account?
If you have locations in multiple cities across the United States and have a desire to better align your operational, financial and contractual process as it relates to your commercial cleaning needs, then you are a strong candidate for our program. Most National Accounts customers have a headquarters or corporate office where decisions are made about outsourced services on behalf of the other locations. Additionally, franchise companies frequently qualify for our programs and extend their preferred pricing and services to their franchisees as a value-added benefit. The goal for either program is to help your company leverage their scale and create specific standards and a process to provide a clean, healthy and safe environment for your staff and customers.
