The reasons behind franchise business ownership are very personal and different for each of our Owners. Franchise Business Owner Almarys Sergio, Owner of SergyAlmy Cleaning Services (dba Coverall®) spent some time sharing her experience as an Owner and why she loves running her own commercial cleaning business.
Q: What makes you happy about owning your own business?
A: I can run my business and not sacrifice time with my family. I have owned a Coverall franchise for three years now, and I get to spend quality time with my family because I am able to schedule the business cleaning operations around my and my family’s schedule. This is very important to me and my husband. The fact that we can run our business and not sacrifice time with our family makes us grateful and happy.
Q: Based on your experience have you referred friends or family to Coverall?
A: We’ve had such a great experience with Coverall – from the training and support to everyone in our Regional Support Center who want to help us, we have referred many friends and family. In fact, a family member in Tampa has her own franchise business because of our referral. To me, making a referral is such a personal decision and I am always willing to share my experience as a business owner with anyone who wants to learn how to start their own franchise business.
Q: What are your goals as a Franchise Business Owner?
A: As a business owner, you always need to think about your customers and what their needs are today and in the future. That’s why we constantly try and have conversations with our customers about additional services that we are trained in and can provide to them. When they can use one commercial cleaning company like ours for all their cleaning needs, it saves them time and money.
Q: What do you do to improve your commercial cleaning business?
A: Each day we want to learn something new and do better for our customers. It is this mindset that guides our business decisions each and every day. When you are committed to your business, your customers feel it and see it. This is one of the reasons why we have retained many of our customers.
Q: What advice would you give someone who is thinking about business ownership?
A: First off, I would tell them that anything is possible if you put your mind to it. We didn’t have a lot of experience. But we were trained and supported by Coverall and that helped give us the the confidence and skills to deliver for our customers.
For close to 40 years, thousands of people have trusted Coverall to help them get started with a commercial cleaning franchise. Contact Coverall today and a representative will be able to walk you through the franchise process.
To learn more about franchising, download Coverall’s free guide or get in touch to find out how easy it is to start your own business.